Privacy Policy

Please read this Privacy Policy carefully before using our services.

The following words and expressions shall have the meanings assigned to them in the Privacy Policy. 

Services means any of the products, services, content, features, technologies or functionality and all related websites, applications and services provided by us. 

Platform means the websites, mobile applications, smartphone websites or other online features through which we provide our Services.

By using Petra Souq Petrasouq and related services, you grant Petra Souq express consent to the collection, use, disclosure and retention of your personal information by us, as described in this Privacy Policy and our Terms of Use.

The Open Market may change this Privacy Policy from time to time as described below. We recommend that you read this policy regularly to confirm changes. Any amended Privacy Policy shall be effective immediately upon posting on our Website. 

What data do we collect about you? 

Registration Information and Other Accounts: When you register to use our Platforms, we may collect the following information about you based on how you register on our Platform which can include your mobile number and name among other basic information.

Data we automatically collect when you use our Services: When you interact with our Platform or use our Services, we automatically collect various information including, but not limited to, device information, location information, log data, web browsing data, cookies, and similar technologies. 

Data from third parties or from publicly available sources: We may receive personal data about you from third parties and various public sources. 

2. Why do we process your personal information?

We use your personal data when the law allows us to do so. Most commonly without limitation, we will use the data we need to perform the contract to be concluded with you or has been concluded with you, to improve, personalize and provide our current and upcoming services and platforms and to do our best to detect cases of fraud and to provide services and platform features to better serve you by means of utilities , and to comply with a legal or regulatory obligation with the authorities as appropriate. 

We are entitled to make amendments to this Privacy Policy from time to time. We will post these changes on this page for any change we make. If you or your parent (as the case may be) disagree with the changes, please stop using the Services and the Platform.

4

You may have certain legal rights in relation to your personal data based on the country in which you reside or how we treat  you. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your order is manifestly unfounded, repetitive, excessive or for any other reason. Alternatively, we may refuse to approve your request in these circumstances. We try to respond to all legitimate requests within three months. Sometimes it may take us longer if your request is particularly complex or you have multiple requests. In this case, we will inform you and keep you updated. 

We will communicate with you by email, SMS, or mobile app notifications in connection with our Services or Platform to confirm your registration, notify you if your listings become active or expired, and message for other transactional messages related to our Services. Because it is necessary for us to provide you with these transactional messages, you may not be able to opt-out of these messages. When you register on the  Petrasouq platform (www. petrasouq.com), one of its affiliated platforms or one of its affiliated companies, or you provide your data when registering for any of the services offered  on the Petrasouq platform (www.petrasouq.com), one of its affiliated platforms or one of its affiliated companies, you agree to receive marketing communications or messages.

6- Who do we share your data with?

We may have to share your personal data with the parties set out below for the purposes set out above. We use third party service providers to help us deliver a particular aspect of our services, for example, cloud storage facilities such as Amazon Web Services or others. Service providers may be located inside or outside the country where you currently reside. 

Unless expressly stated otherwise in this Privacy Policy, then this Privacy Policy applies to the use and transfer of information we collect from you. |||UNTRANSLATED_CONTENT_START|||لا يملك بيترا سوق أي سيطرة على سياسات الخصوصية الخاصة بالأطراف الأخرى التي ربما تنطبق عليك. |||UNTRANSLATED_CONTENT_END|||We encourage you to ask questions before disclosing your personal information to others.

We may disclose your personal data to law enforcement authorities, regulators, government or public bodies and other relevant third parties to comply with any legal or regulatory requirements.

We may choose to sell, transfer or merge parts of our business or assets. Alternatively, we may seek to acquire or merge with other businesses. In the event of a change to our business, the new owners may use your personal data in the same manner as set out in this Privacy Policy.

When you publish an advertisement using our services, you may disclose certain personal information that may be available to users of the open market. This may include, but is not limited to, your name, email address, location, contact number, and photo. Please note that any information you provide to other users can always be shared with others, so please exercise your discretion in this regard.

You agree that we may transfer your personal data to third parties within and outside your country. Therefore, while we strive to protect this information, we cannot guarantee or warrant the security of any information you submit to us and you do so at your own risk.

8- Where do we store your data and for how long?

The data we collect about you may be stored and processed inside or outside the country where you reside on secure servers (s) in order to provide the best user experience for the Service and/or Platform, current or upcoming. For example, to build a fast website or smartphone app. We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements. 

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of personal data, the potential risk of harm resulting from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, whether we can achieve those purposes through other means and applicable legal requirements.

9. Technical, organizational and security measures

All information we receive about you is stored on secure servers and we have appropriate basic procedures in place to protect your personal data.  In addition, we ensure that all payment data is encrypted using SSL (Secure Links Technology) technology. 

10 Contact

For any further information or to exercise your rights, please contact our team at info@petrasouq.com, or go to the help section on our platforms.

11.  Changes to this Policy

We may update, upgrade or amend this Privacy Policy (in part and /or in full) from time to time to keep it up to date with legal requirements and the way we conduct our business. Please check this page regularly for the latest version of the Privacy Policy.

Your continued use of our Services after an adjustment is made indicates your acceptance or approval by a parent (as the case may be) of any changes.

You acknowledge that you have read this policy and agree to all its terms and conditions. By accessing and using the Platforms and Services, you agree to be bound by this Policy and the Terms of Use. If you do not agree to be bound by the terms of this Policy and our other policies, you are not authorized to access and use the Platform (s) and Services.